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Meet Your Medical Scribe

Accurately charting physician-patient encounters in real-time is just the beginning of an ABC Scribes’ services. Think of a scribe as a physician’s partner in documentation to achieve greater productivity. In addition to completing patient charts, our scribes offer a variety of non-clinical services. ABC Scribes eliminate time-consuming administrative tasks to allow more time for physicians to focus on what matters, medical decision making and delivering quality patient care.

What a medical scribe may do

Complete Accurate Charts
 Never worry about wasting time charting or staying after hours to complete paperwork. Your scribe will make sure the patient’s chart is complete. Documentation includes:

  • Patient history
  • Components of the physical exam
  • Procedures performed
  • Conversations held with patients, families and others
  • Data gathering from lab and radiology
  • Order entry
  • Discharge ‘paperwork’ preparation

All of the above is under the direct dictation or direction of the physician who signs off on and is solely responsible for the content of the final chart. 

Communication Point
Scribes serve as another point of communication for non-clinical questions. For example, “has bed 5 been seen yet?” is a question that will no longer disrupt your train of thought. Additionally, scribes can locate nursing staff or other medical personnel to ask questions and come back with the answers you need. 
Data Mining
An advantage to electronic medical records is the vast amount of information about patients available at your fingertips. However, tracking down this information is time consuming. Scribes can locate the information you need in any EMR system. 
Monitoring
Scribes input and attentively monitor orders such as blood and urine tests, imaging and EKG reports. Being proactive in making sure these tasks are completed in a timely manner prevents prolonging dispositioning of your patients. 

What a scribe may not do

Infer or Assume
A scribe may only document what they observe or what you dictate to them.
Interact Directly with a Patient
 A scribe is not a clinical position and thus they may not interact directly with a patient to directly obtain information or assist in clinical procedures.

Why ABC Scribes?

ABC Scribes is a locally owned and operated company serving Dayton, Ohio. We know our clients by name and do not pitch a “one size fits all” service model. Our management team meets with clients in person to develop a strategy on providing services that best fit your needs. Every service plan is developed specifically for each client. ABC is dedicated to providing medical scribes that have not only excelled in our rigorous core curriculum and training, but also have had additional personalized training in their area of placement. Our organization has experience working in a variety of medical settings and knows how to manage the various rules and regulations that come with each clinical setting. 

How To Get Started

Fill out the form below and we will schedule a consultation. A member of our management team will come to your practice to meet with office managers and medical personnel to ensure we have a clear understanding of the needs of your practice and its operation. From there, ABC will develop a comprehensive service plan and provide additional practice-specific training to our scribes.

Scribes will be trained to meet your exact specifications for documenting within your electronic medical record. To ensure you have scribes that will seamlessly fit into your practice, it may take up to six months or more to hire and train scribes. Once we are confident that the scribe has mastered the skills needed for your practice, they will begin working on location with unique scrubs.  We try to keep the number of scribes that you work with to a minimum.  Due to our scribes frequently being students, there may be sharing of hours amongst several scribes. This is true especially in the emergency department environment where hours are irregular.

Contact Us

Kelly Schulte
Director of Operations
Kelly.Schulte@abcscribes.com 

    Proven Results

    Below are various third party publications outlining how medical scribes are becoming essential members of a patient care team as well as how various medical care settings were transformed after using scribes.

    Scribes are Giving Doctors Needed Relieffeatured in Crain’s Cleveland Business.

    Medical scribes are becoming a regular member of the patient’s care team alongside nurses, physician assistants and techs with an estimated 100,000 medical scribes employed by 2020.

    Impact of Scribes on Patient Interaction, Productivity and Revenue in a Cardiology Clinic: a Prospective Study published in the US National Library of Medicine National Institutes of Health.

    Scientific analysis has demonstrated the effectiveness of medical scribes in an outpatient clinical setting. The study concludes improved physician–patient interaction,markedly increased physician productivity, CV revenue, physician job satisfaction, EMR adoption rate, patient access to care and the decreased cost of delivering patient care.

    Are Medical Scribes Worth the Investment?featured in Becker’s Hospital Review.

    This article is filled with notable statics of a study that measured the success of medical scribes in two emergency departments. Some of the most notable figure include: 8.5% improvement in average patients per hour, 72.5% improvement in down-coded charts and 14.8% improvement in average RVU per hour. Overall, scribes are measured to increase productivity of a physician by 20%.

    FAQ

    What hours will scribes be available?

    ABC Scribes makes every effort to find scribes who will be available during any hours that you choose. Medicine in the hospital is a 24/7 endeavor and our scribes understand that they will have to be available on occasion to work unusual hours. Having said that, since most of our scribes are students, there will not always be a scribe available for every shift that they may be requested. For the office based practice, our scribes will be matched to the hours that are kept by the clinician. We understand that these may vary week by week and month by month. The more notice that ABC Scribes has before needing a scribe, the better the chance that a scribe will be available. Ideally we ask that a schedule of scribal needs be provided to ABC Scribes by the 20th of the month preceding the need. This allows ABC Scribes to work with our pool of scribes to meet your needs. 

    Do I need to commit to a certain number of hours to use the service?

    There is a considerable cost to hiring and training a scribe and for that reason we ask that you intend to use ABC Scribes often enough and for a long enough period of time to really get to know the service and see what it can do for your practice, ideally at least six months. Having said that, there is no long­term commitment required. We feel at ABC, that if we cannot convince you of the value of our service by the improved quality of life, improved billing, and/or improved efficiencies that we deliver, we hardly expect you to keep our service. If you give us a fair shot at meeting your needs, we are certain that we can deliver.

    How are scribes paid and how am I billed?

    Scribes are paid by ABC. Their rate varies by level of experience and periodic performance reviews. The scribe is expected to have an electronic time sheet that they turn in to ABC. They will ask you to sign the ‘sheet’ with their hours on it at the end of their shift with you. This is how we verify that they have performed and you have received their service. You (or your practice) will be billed monthly by electronic invoice for the preceding month of service.

    Is there a dress code for scribes?

    Scribes provided by ABC Scribes, Ltd. are expected to wear our uniform. It consists of a scrub top with the ABC logo and scrub pants. If your office or hospital have specific requirements, we can discuss having our scribes adhere to those as well. Our attire suggests that the scribe is on a medical team and it maintains the dignity of the service that they are performing. Hospitals (and often clinics) will be expected to provide the scribes with ‘contractor’ ID badges that they will be required to wear at all times that they are in the hospital/clinic and working for ABC.

    Does ABC Scribes monitor performance?

    ABC is committed to providing scribes who perform to the highest standards. Given the pool of talent from which we draw, we anticipate that we will be able to provide a stream of eager and talented scribes. However, these are often non­clinical personnel who to a certain extent, even after training, will be learning on the job. You, the physician, have an important role to play in the development of the scribes’ competence and interest in medicine. Since you are responsible for the accuracy of the output product, our scribes know in advance that you will be helping them to improve in their job as you review and cosign their documentation. ABC will be performing ongoing reviews of our scribes as well. This includes review of their charts (100% during training and lesser numbers after they ‘Go-­Live’) as we look for coherence, spelling, completeness and the like. You are our partners in this improvement process. We expect that you will come to us with any problems with our scribes. Any issues with an individual scribe, whether it be appropriate behavior in front of patients, competence issues, tardiness problems, or failure to provide you with a service that is of value, should be brought to ABC’s attention so that we may deal with it quickly.

    What are scribes allowed to do?

    Scribes will perform documentation chores for the physician while the physician sees patients. This will free the physician from having to engage in tedious clerical data entry work and allow more time for actual patient care. This service may include documenting history, components of the physical exam, procedures performed, conversations held with patients, families and others, data gathering from lab and radiology, order entry (orders only able to be released after physician signature), and discharge ‘paperwork’ preparation. All of the above is under the direct dictation or direction of the physician who signs off on and is solely responsible for the content and quality of the final chart.

    What may scribes not do?

    Scribes are not health professionals. Many are in training to become a health professional at some level, but scribing is a job that they choose to do prior to the completion of their clinical training. For that reason, scribes may not engage directly in patient care. They may not elicit the history from the patient nor may they take part in the physical exam. However, since they will be taking many of the clerical burdens off your shoulders, that will free you up to perform your history and physical as only you are able, without the time consuming data entry piece. If you require an assistant who can perform parts of the history or physical, you will need to hire a clinician such as a PA or a nurse, according to the regulations of your hospital or institution.